# Support

If any issues arise, **feel free to contact** our support team **via**:

1. the "Support" button in the app Settings
2. a form opened by shaking your device
3. using the button in the bottom right corner here (Intercom)

The options are written in the order of their convenience. Please, use the first 2 variants if possible.

We might need you to provide some personal data to be able to resolve your issue, mainly **app/device technical data.**

For **swift** and **high-quality assistance**, you should **specify the following data** in your enquiry:

1. **App/device technical data**
2. **Detailed overview of the issue**
3. **If possible, media content that helps identify the issue (screenshots/videos)**

When contacting support in the app, all the app/device data will be fetched automatically, so you do not need to type it yourself.

{% hint style="danger" %}
**DO NOT REMOVE AUTOMATICALLY COLLECTED APP/DEVICE DATA**
{% endhint %}


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